Security
We do care about 100% Protection
of your Data and Products Accessibility
Hosting
Kladana products and data are hosted with cloud infrastructure provider, Servers.com, with SOC2 Type II, ISO 9001 and ISO 27001 certifications.
The Data Center, located in Singapore, is a Tier III certified and well-connected facility.
Data Encryption
Sessions between customer users and Kladana products are protected with an in-transit encryption using 256-bit or better keys by GeoTrust. Data interception is not possible.
Data Isolation
Our infrastructure maintains the cloud space for our customers. Each customer’s product data is logically separated from other customers’ data. This ensures that no customer’s product data becomes accessible to another customer.
Data Backup
Data is automatically copied between different servers. Replication occurs in real time.
Qualified System Administration
Our servers are serviced daily by a professional system administrator team. We use monitoring services to control accessibility and stable functioning of the Kladana products.
Access Permission
Settings
In Kladana it is possible to set up different access rights to the users. Your employees will have access only to permitted information and functions.
Support Team Access
In case a customer needs any special help from the Support Team involving access to the account, the customer can allow or disallow Support Team access from the application panel. By default access is denied.